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Case Management
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The mission of the Downtown Women’s Center is to provide permanent supportive housing and a safe and healthy community fostering dignity, respect, and personal stability, and to advocate ending homelessness for women. Founded in 1978, the
Downtown Women’s Center (DWC) is a nationally recognized nonprofit
organization that provides 40,000 meals, 47 permanent supportive housing
apartments, and a wide array of health, education, and other supportive
services to more than 2000 homeless and very low-income women each year.
The Center meets our mission by offering a warm, friendly atmosphere that
encourages homeless women to commit to their own betterment and healing
process. Our supportive community and much-needed resources allow homeless
women to reconnect with their sense of self, reclaim goals lost in the
day-to-day struggle for survival on the streets, and move toward
self-sufficiency. In the local Skid Row community, the Downtown Women’s
Center is the only resource that is exclusively for and singularly
dedicated to serving the unique needs of this population.
DWC is committed to providing every individual woman with
the personal support she needs in order to acknowledge her self-worth and
dignity. Each woman is cared for and treated with a high level of
respect. The Center is nationally recognized as a prototype for
unique and effective programs serving homeless women. Established in 1978,
DWC operates out of two beautifully renovated, adjoining buildings located
at 325 S. Los Angeles Street:
In addition to providing a safe, supportive environment and nutritious meals on a daily basis, DWC offers a wide range of programs and services, including case management, healthcare, literacy, and arts workshops. Because we care for the whole woman, DWC strives to create a warm, respectful, and supportive community for all who walk through our doors. The DWC community enjoys a variety of social activities, including outings, monthly themed birthday parties led by the volunteer-run Birthday Guild, and holiday celebrations. The
majority of the women who drop in to the Day Center live on the streets,
in encampments, or in night-to-night shelters. The Day Center
provides a respite from the rigors of street life in a nurturing and safe
community environment. On average, 145 women a day drop in to the
Day Center where three meals -- breakfast, lunch and a hearty afternoon
snack -- are served seven days a week. Women come to use clean,
private bathrooms and showers. They rest in day beds, use laundry
facilities, make phone calls, secure a mailing address, or get a fresh
change of clothes.
Most participants of our Day Center endure the extreme
stress and difficulty of life on the streets. Mental illness, substance
abuse, physical disability, and victimization are their most prevalent and
persistent issues. Their individual stories, however, vary widely.
Some are second-generation homeless, having never experienced the
stability of a home life. Some gravitated to the Skid Row community
after aging out of the foster care system, escaping violence, or as a
consequence of drug addictions developed in their youth. In contrast
to our Residents, many Day Center participants are
young – below the age of 30. They have a wide variety of educational
backgrounds. Many have low levels of literacy; some can
neither read nor write, while many others are prolific writers of poetry,
nonfiction reporting, creative writing, and dramatic self-expression.
Some are alienated from their families in far-away states, some are
without family, while other women have family members that also reside in
Skid Row and endure similar difficulties of survival. The cultural
range is vast, reflecting the multi-ethnic diversity of the city of Los
Angeles. The
Day Center hours of
operation were recently expanded to provide an additional safe
haven. As of Spring 2007, current Day Center hours are:
Monday thru Friday, 6 am to 4 pm
Saturday and Sunday, 8 am to 2 pm Our staff is committed to providing
the best possible services to the women we serve. The problems of
homelessness, mental and physical health, poverty, violence, and substance
abuse are complex and inextricably linked. They need to be addressed from
many angles. Collaborations are essential to DWC's success in offering
compassionate, effective services, and DWC staff actively network with
other agencies to improve our capacity to provide the most comprehensive
range of resources to the growing population of homeless women in the
downtown community.
Since 1986, DWC’s Residence has provided a stable community environment
with supportive services assisting elderly, chronically mentally ill,
and/or physically disabled formerly homeless women to live in safety and
dignity. Having a permanent home — not living night-to-night,
shelter-to-shelter — is a life-altering experience for residents.
Stability achieved by living in the Residence is a success! In 2006, two
women - Angel and Rosa - celebrated their 20-year anniversary of living
in the DWC Residence. They were among the first once-homeless women to
move into the Residence when it opened. The DWC
Residence houses 47 women, offering permanent supportive housing and a
community environment. Residents typically share certain
characteristics – a mental illness, physical or emotional disability, and
circumstances of aging and misfortune that have led to homelessness.
Even so, in important ways, they are a richly diverse population.
Differing socio-economic backgrounds account for a wide range of
educational levels and life experience. Some of the women have never
held a job, as a result of mental and/or physical illness or having relied
on husbands or other family members for support. Others have
advanced degrees and progressed in professional careers before the
misfortunes such as mental illness or domestic violence which led to their
homelessness intervened.
A Safe and Caring Community DWC’s Residence
provides service-enriched, permanent housing for women who once lived on
the streets. Each Resident has her own private apartment with a
refrigerator, desk, full-size bed, and closet. Each floor of the
Residence features a cozy community room with comfortable seating, a
library, and TV, a common bath area, and a kitchen where residents can
share in meal preparation and clean-up. On-site Residence Managers -
available 24 hours a day - work with residents on an individual basis to
assist in meeting each woman's needs and goals, providing community
building and other support services. In addition, for many of our
Residents, paying the nominal monthly rent is an important step toward
self-sufficiency and regaining and reclaiming life beyond the streets.
For 47 formerly homeless
women, the DWC Residence is home. They are safe to create a
community of friends and be part of a family that accepts and cherishes
them. Our goal is to help the women to break isolation by providing
ample opportunities for residents to cultivate a sense of belonging –
outings, celebrations and other activities encourage connection with other
women. At DWC, women gain a sense of safety and stability which
encourages reconnection with a world that was once lost to them.
DWC's services include meals, personalized case management, a monthly on-site medical clinic, health workshops and screenings, computer literacy classes, government benefits advocacy, and job counseling. Self-expression classes, art workshops, creative writing workshops, and poetry groups help women communicate feelings that are often difficult to express. We celebrate every holiday and each woman’s birthday, and conduct outings to cultural venues. These regular social and cultural activities are designed to create a community for the women and our team of over 600 active volunteers. Meals Meals have always been at the heart of the Day Center. We offer over 40,000 meals to over 2000 women per year! Our hearty and nutritious meals are served three times each day and offer a range of healthy options for women with special dietary needs. Those who have visited DWC notice that the kitchen is set up in the middle of the Day Center, to encourage community building and ownership in meals preparation and clean-up. The DWC case management team offers personalized, bi-lingual intensive services and follow-up so that women are able to establish and work towards individual goals. Our services go beyond the basics of sustenance. In addition to case management provided by two trained fulltime Case Managers, legal and social services advocacy are available through the volunteerism of professional experts. |
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